I have sent an inquiry* last month to KCC and after exactly 31 days they replied back saying: “For security purposes, KCC cannot reveal any information regarding your case if you cannot provide all the required information.”
Keep in mind that I have CLEARLY written my name, surname, date of birth, and case number all in same format as asked in the email I have sent. Yet, they still reply with such randomness after 31 days (up from just 14).
*The inquiry was about whether or not KCC was satisfied with documents submitted.