Hi Omar,Hi mom,
I hope you are doing good?.
I called USCIS on Friday the were not helpful the employee refused to refer me to supervisor, and she told me informations that I already can find it online and she told me that don’t be worry since you you sent your application for AOS , you still able to get your visa even after September 30th, I told her you are wrong, DV lottery policy says that there is no benefit of your visa after that date, so I scheduled an infopass on August 6th.
1-Can you tell me the best way to talk to an officer and to know if my background check is done or not?.
2-should I take all documents with me or not?.
I acknowledge that how desperate and nervous you are now, but be calm.
I read thru your posts, it looks like you finish bio, and waiting for IL(correct me if im wrong
Also you successfully schedule InfoPass on Aug 6
Be calm and patient, the online update is not always correct. And since you have InfoPass, I would suggest you to ask Infopass office abt your case, and politely mention this is DV based and its timely manner is important. Normally they can take a look and tell you some update over there in FO. But be patient.
As for 800number, those 1st line are not always know what they are saying which is normal.. but this is a great chance that you can ask transfer to 2nd line since you need more help and 1st line cannot provide. Beware, I met some 2nd tier officer also not know much abt DV program, so you can try call more than one time until you reach to some knowledgeable tier2 officer. My spouse got RFE after interview, one tier2 officer can see that RFE but the other cannot find this info.... So if you want and if it may comfort you, you can try call multiple times to get information. Just my experience. Good luck to you!