Doesn't the memo say CIV is done before the interview? You were called a couple of days after your interview. And the document you were given at the end of your interview did indicate your background check was still pending anyways.
the IO just said he had to do my fingerprints which is why I went back three days later- in which I know realize is the CIV. He said this system was down on the day of my interview. On the CIV day, he verbally approved me but I haven't seen any changes in the online portal yet.
The letter that I received during my interview was not checked off for pending background check- it was checked off for 2. A decision cannot yet be made about your application/petition. I was simply telling @John90 that my letter did have a background check pending option.
My letter did not have an option for return for CIV which is why I'm understanding what occured just now.