My wife got the Oath letter from NBC in Missouri. I called up the 1-800# and they said to mail reschedule request to DO(Irving, Dallas). I don't fully trust what the front line customer service people say.
Who do I mail it to? DO(Irving, TX) or NBC(Missouri)?
What does the return address say on envelope? NBC or DO?
The return address on the envelope is the NBC in Missouri, but I called the 1-800 # twice and both times they said to mail it to DO.
McTavish:
The letter does not give any instructions on WHERE to send it to, it just says to retuen it as soon as possible.
My wife got the Oath letter from NBC in Missouri. I called up the 1-800# and they said to mail reschedule request to DO(Irving, Dallas). I don't fully trust what the front line customer service people say.
Who do I mail it to? DO(Irving, TX) or NBC(Missouri)?
The return address on the envelope is the NBC in Missouri, but I called the 1-800 # twice and both times they said to mail it to DO.
McTavish:
The letter does not give any instructions on WHERE to send it to, it just says to retuen it as soon as possible.
I think what the customer service rep said is correct and you will have to mail it to the local DO Irving address.
They have a drop box at the entrance where you can drop your reschedule request if you want to do it in person. But better take the infopass appt and ask them specifically what to do.
When I went for InfoPass on Thursday, the lady IO told me about the drop box at the entrance. There are 2 boxes at the entrance, so you better take InfoPass and ask the lady in detail.