Antique: I suggest that you contact the office of Ombudsman, whose information is outlined below. In writing to them follow the instructios below, and explain your situation to them. Also, send a copy of all the BIO and the dates you did.........
I have never seen cases like yours, except individuals whose finger-print reading were not clear. But these individuals were told that the computers could not capture their finger-prints. This happens to many people. If you finger-prints are not clear and readable, you have to do it over and over. that is the standard procedure. Other than that I don't know why to have to it over and over...Good luck..
Step 1. Please write a letter and provide the following information in the order set forth below to assist us in identifying your case.
1. The full name of the person who the case is about;
2. The address of the person who the case is about;
3. The date of birth of the person who the case is about;
4. The country of birth of the person who the case is about;
5. The application/petition receipt number of the person who the case is about;
6. The “A” number of the person who the case is about;
7. The USCIS office at which the application/petition was filed;
8. The filing date of the application/petition; and
9. A description of the problem.
Step 2. To verify identity and the accuracy of information, Please date and sign theletter and include any of the following statements as they apply to situation:
If you are in the United States or a U.S. territory, possession or commonwealth:
“I declare (certify, verify, or state) under penalty of perjury that the foregoing is true and correct.”
If you are outside of the United States:
“I declare (certify, verify, or state) under penalty of perjury under the laws of the United States of America that the foregoing is true and correct.
If you are not the person whose case you are inquiring about, you must obtain their consent. They should include the following statement in their letter:
“I consent to allow information about my case to be released to [name of requester].”
If you are an attorney or accredited representative, please include a copy of your USCIS Form G-28, Notice of Entry of Appearance as Attorney or Representative.
Step 3. Once prepared, please mail the dated and signed letter and copies of any other relevant documents to the following address:
Citizenship and Immigration Services Ombudsman ATTN: Case Problems United States Department of Homeland Security Washington, D.C. 20528
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