Yes, I have spoken to a second person when I called 1800 number. The first person was transfering to the second person and I am not sure he is the right person we are talking about. He asked me about the second interview that he has on his system. He said to wait 30 more days to get the service request to get at the DO that will be second week of October. So, best thing thing is make a INFO after the 30 days of my call?