I had the same problem,
my papers were lost at the local(Boston) office.
So I faxed an inquiry to VSC, and they explained they never received my papers from local office,
so I did redo fingerprints at local office again, and got card soon.
So fax inquiry at VSC, add a pasport copy of the...
I am from the same country, female, no 'voennay kafedra',
rare fist and last namess,
name check has beeb pending for about 2 years.
I gave FBI several calls, probably it helped...
Approved last summer...
I got the same e-mail reply as CS001,
and when I sent requiered data to the address shown in e-mail:
-----------------------------------------------
Citizenship and Immigration Services Ombudsman
ATTN: Case Problems
United States Department of Homeland Security
Washington, D.C. 20528...
You should have 2 appointments,
at least in Boston it is requested.
BTW, they ask us to keep appontment time,
but they really serve people FIFO.
So you will be waiting as everybody else without an appointment.
We had an appontment time 11:00 a.m.,
and we were there about 10:40 a.m...
If you have 3 years tax retuns at the time of filing I-485,
you definitely should send them with your application,
it will help you to avoid future RFE.
I called BCIS many times ...
99% of answers were just rude and useless,
they initiate inquiries 7 times ( 3 thru TIER 1 and 4 thru TIER 2)
no one was answered :((((( for these 3 years.
But once late December 2003, one nice lady from Second TIER,
ask me to wait 5-10 min., (she told, she was...
My third FP was December 2003,
5 times faxed expedite requests to VSC,
all answers were different, samples:
- apologize for delay with your case,
do not have manpower.
- please call BCIS customer Service...
BCIS completed background checks December 2003,
I faxed request to FBI June 2004, got answer all cleared,
June-July 2004
contact Senator and Ombudsman, and told them FBI -> OK,
all delay is BCIS.
My and my husband applicationds approved yesterday,
RD October 2001( no any RFE).
No change in LUD prior approval message.
3 FP,
4 EAD, several AP
Some advises for long sufferers:
1. Check FBI, if anything pending.
2. Keep bugging you Senator office.
3. Send your details to BCIS...
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