I tend to believe that KCC have only managed to clear extremely few documents since the last VB, I understand that issuing 2NLs is subject to embassies reopening, however clearing documents have nothing to do with embassies closure whatsoever.
I agree with Ahmad , that is exactly what I think too . I asked about my documents before the Covid-19 started , the KCC told I must wait because documents are processed numerically and Im 56xxx . So I waited until the last visa Bulletin was published and all regions went current , but I was given the same answer . After 3 weeks for publication of the last VB I called again and I was given again the same answer . I emailed the KCC and they responded and said I SHOULD HAVE , OR WILL SOON RECEIVE AN EMAIL INSTRUCTING ME WHAT ZO DO NEXT . it have been also two weeks since that email and I received nothing .
It's either that they stopped processing case or those we call have no idea what's going on with the process . It's annoying that we we call or email them we receive a long message that doesn't answer at all any of our questions .
When i spoke to KCC few days ago regarding my case [AS23*** - documents sent since Nov 2019], they told me exactly the same thing, i am listening to the same response since January 2020. I am aware that previously our cases were not current and the priority was given to lower cases, however it has been a month since all cases become current and significantly few cases got their documents cleared by now.
So disappointing.