I had the same issue - My advice is FOLLOW UP .
1. Call the service center -
2. Have them open a ticket.
3. Follow up with an Infopass .
I received an email as a response of the ticket that I had missed my FP Appmnt - so I followed up with an Infopass -
The officer at my Infopass was...
Had my Second FP done today . The ASC agents were fibbed that my FP was lost - and said that this was the first . They searched the system and could not find my old FP .
I will check on the status tomorrow . I hope this puts me back in the game.
Congrads as your FP processing has been completed . I did a early walk in FP on 09/10 - I went back to the ASC on the 26th because they were yet to be processed by the FBI - I hit the roads to follow up with the service center ( Multiple times ) , Infopass ( twice ) . On 5th I received an email...
My follow up and constant pestering paid off ;
I received a mail from USCIS today that said that I had missed my FP appmnt. I called and received the same response . I got an Infopass and cleared it up with the DO . There was an unexplainable issue - and so I will have to get my FP done again...
:) Humor that makes the situation a little light . You are right and they should have them on file . Your post keeps me focused to see the light - somewhere there .
Keep me posted if things change .
The Infopass from today does not give me any additional information . The IO said that this was normal , the ASC might not have transmitted my FP . The Status on USCIS's database shows that the name check is pending - there was no information on the FP Status .
There is no RFE at this time ...
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