Got my first passport on 4/14 and noticed a flaw in the photo. The flaw was big enough to be uncomfortable. Called NPIC and they suggested I sent it back. I sent it back to Seattle agency the same day via overnight at my cost. They issued a new passport on the 17th and sent it overnight via Fedex, got it this morning. The new passport has a new number.
In the mean time I got my passport card with the same flaw. Now I will have to correct it.
Oh by the way, I was "assured" that I would be reimbursed for the additional mailing cost, in about SIX WEEKS!
I still can't track my status online . It says my application was not found.
......
Please pardon my insistence, but what kind of flaw?
Even my photo in the US passport is a bit funky ! It almost appears as if the photo has been divided into two halves with the top half lighter than the bottom half. There are no white spots or anything on it though and the photo does look totally continuous. I'm wondering if I should look into getting it changed.
Any thoughts/comments appreciated.
If you are not in a hurry, I would say send it in via priority + signature confirmation. Do you know/remember which agency it came from?
I believe it came from New Hampshire. Can I just walk into the Houston Passport Agency and ask them if I should get it changed/fixed? It's a few blocks from my office.
I recieved my Passport book today. The 12 day turn around time for routine service was impressive.
AOS where did u apply for PPT. Was it in Chicago down town?
Finally the online link is able to find my passport application. However it does not give me an estimate of when I will receive it.