My receipt letter was July 23, 2009 and FP July 30, 2009. I received a yellow letter on Sept 25, 2009 telling me to bring my driver license to the interview. It is November 29, 2009 and no letter yet. My online status state waiting on evidence, which has the same date as the FP. Also, on the online status it has August 13 as a reviewed date. I called the customer service line but all I get was the recorded message. I made an Infopass appointment and all they told me was that my file is still at the service center and it can take up to a year. What is my recourse in getting a status on this, I'm thinking they have misplaced my file and forgot about it. Any advice will be appreciated.