We got our approval notices in the post last week and got passports stamped last Friday. I just checked our online case status (on the v small chance that they may have posted our cards) and saw that the old approved message had been changed to:
"Our last written notice in this case was returned as undeliverable by the post office on March 16, 2004. To update the mailing address so this notice can be re-sent, please call the National Customer Service Center at (800) 375-5283"
In view of the fact that we had approval notices actually delivered to us last week this seems bizarre - I phoned Customer Service but got the usual 'we'll make an enquiry and you should hear back from us in 30 days'. They couldn't tell me what had supposedly been undeliverable.
Has anybody else had a similar experience - we're still at the same address we've been at for the last 4 years.
Thanks
"Our last written notice in this case was returned as undeliverable by the post office on March 16, 2004. To update the mailing address so this notice can be re-sent, please call the National Customer Service Center at (800) 375-5283"
In view of the fact that we had approval notices actually delivered to us last week this seems bizarre - I phoned Customer Service but got the usual 'we'll make an enquiry and you should hear back from us in 30 days'. They couldn't tell me what had supposedly been undeliverable.
Has anybody else had a similar experience - we're still at the same address we've been at for the last 4 years.
Thanks