Advance Parole Denied by TSC
I filed for a renewal of I131 (Advance Parole) in May 2007. I received RFE around 25th July and submitted evidence right away. I also have postal receipt of Aug 2nd. As I didn't see any update on case status for several weeks (except LUD change on Aug 12th), I contacted customer support and they said that usually officers don't update status regularly and as I didn't receive any followup inquiry, they must have received the documents. I still opened a service ticket. I also went to Infopass but they couldn't help either and asked me to go back there after few days.
Now I received a letter from TSC yesterday that they have denied my application as I didn't respond to their RFE notice. They said that they won't allow appeal to their decision. It was signed by TSC director.
Has anyone experienced similar situation and tell me what should I do at this point? Both my wife and I have to travel out of US for business purposes and this is holding it up.
Any help/guidance will be appreciated.
Thanks.