called IIOs the other day
First called BCIS hotline, easy to get through, but not useful at all. Seems that they don't have direct access to Vermont data except some general case info which you can get from on-line status case. The IIO was just reading the message "On ..... your fingerprint received, ....resumed .....".
Then called IIO at Vermont using the 802-number. Vermont IIO told me that my spouse case was just sent to 485 building (first impression that Vermont has buildings named after form names??). I asked what that means, she said it means under an officer review.