Bad situation made worse ????
Disclaimer: I do not mean to flame anyone or blame anyone or get anyone all worked up - But I have been seeing a trend which may not be beneficial to anyone.
Note: I am replying to this post, but am NOT pointing fingers at agron, just using this as an example.
I see quite a few members calling up PBEC just to get the status of a case. While it is understandable that we are being ROYALLY SCR..ED by the BECs, the fact is we will not really get any status OR timeline out of their front office. These individuals simply do not know when an individual case will be handled/resolved and cannot have any impact on our cases.
So - Calling to JUST get a status, I feel is not helping anyone. Rather it is taking resources away from the already understaffed BECs. If there are doubts about your case (lawyer has changed/ company has moved/ company has been bought or merged etc) then it makes sense to call once the PD has gone by. Otherwise all it does is create more work for the BECs without any real benefit to anyone.
FYI - My PD is 05/2004 and I know PBEC has approved a lot of cases with PDs later then 05/2004, but am not calling to inquire about the status.
Once again - this is not to point fingers, I am just voicing my opinion.
agron said:I just called 202-693-3010. Got a lady. Told her that I would like some info on the status of a case. She told me to hold, connected me with a guy, I gave him the same info. He asked what letter. I said P, he told me to hold. Got connected to another guy. I gave him the number. He looked it up and gave me the name that goes with the number and said it's in process. I deliberately didn't give the name, to make sure that he actually looks it up and not just say something. I was surprised that I got a life person on the line this time because in the past I had been connnected to a stupid voice mail machine.
Disclaimer: I do not mean to flame anyone or blame anyone or get anyone all worked up - But I have been seeing a trend which may not be beneficial to anyone.
Note: I am replying to this post, but am NOT pointing fingers at agron, just using this as an example.
I see quite a few members calling up PBEC just to get the status of a case. While it is understandable that we are being ROYALLY SCR..ED by the BECs, the fact is we will not really get any status OR timeline out of their front office. These individuals simply do not know when an individual case will be handled/resolved and cannot have any impact on our cases.
So - Calling to JUST get a status, I feel is not helping anyone. Rather it is taking resources away from the already understaffed BECs. If there are doubts about your case (lawyer has changed/ company has moved/ company has been bought or merged etc) then it makes sense to call once the PD has gone by. Otherwise all it does is create more work for the BECs without any real benefit to anyone.
FYI - My PD is 05/2004 and I know PBEC has approved a lot of cases with PDs later then 05/2004, but am not calling to inquire about the status.
Once again - this is not to point fingers, I am just voicing my opinion.