Here are some inputs for you...
Thanks for clarifying that your case is from Washington, DC and not from NY. I am keeping relevant portion of your signature for our discussion.
1. Are your kids minor? Hope so. If they are 18+ then you would have filed 4 OCI cases separately.
2. SR# 4,5,6, 7 shows that OCI was "Granted" & sent to WASHINGTON. Did you received 4 messages for every ones case as - "Granted"? It means that your/your wife OCI was approved & India govt do not have ANY objections to hold OCI of you/your wife.
3. SR# 11 & 12 - Passport prepared to go Consulate - hope Travisa sent 4 passports to Consulate
4. SR# 15 - did they verified 4 passport/OCI...we are not sure on this? Right? and I am not sure who to ask these questions - to CSR or Officer in Counsulate/Travisa. CSR will give "parrot" like info which appears in message & will not give "right corrective action". "Short cut" answer of she/he (CSR) will be to - "re-apply". BUT why to re-apply when OCI is granted by Delhi?
5. SR# 16 OCI & passport dispatched thru FEDEX. How many 4 OCI/Passports? Not sure...because you received only 2 for your kids. So, here is the catch & not sure how to confirm this. Here is "benefit of doubt" and they are passing buck to FedEx. Which is totally wrong because FedEx guys will never OPEN any packages.
My suggestions:
1. Get hold of responsible guys either at Travisa/Consulate regarding questions I raised in SR# 3, 4 & 5 and get his/her name to send your re-application docs to her/him to shorten re-application process.
2. Re-apply & shorten this process:
2.1 Re-apply for US passport for you/your wife. Sorry, to say but you have to spend $ 360 (2 x 180). You will get US passport in 2-3 days.
2.2 When you get US passport, get hold of the person you identified in step 1 and tell him/her that my/my wife's OCI is "Granted" & sent from Delhi to Washington, so if they have a copy of that docs then ask them to print & endorse your US passport. If they say that they don't have copy of your OCI then ask them to call Delhi Office & to re-print your/your wifes OCI. This will save your 20 days as OCI printing & sending to US is taking only 3-4 days.
2.3 If this can be done in person, then its good
2.4 Keep cool & do not show any dis-pleasure while talking with anyone, these guys are not happy as you are no longer Indian citizen & adopted US citizenship.
Hope this helps & that's what I think on top of my head. Keep posted regarding your events to help out fellow members!!
Good Luck.
See the case status.
Consulate
4. 12/08/2012 Registration Status Granted
5. 12/10/2012 Documents Printing Status PRINTED
6. 12/13/2012 Documents Dispatched to Concerned Mission/Office on DISPATCHED
7. 1/4/2013 Documents Received at WASHINGTON
Travisa
11. 01/04/2013 - Passport prepared to go to Consulate
12. 01/07/2013 - Documents dispatched from Travisa Outsourcing Office to Consulate
15. 01/09/2013 - Outsourcing office has verified the OCI is processed correctly. Waiting for mail courier pick up and is likely to be mailed out tomorrow.
16. 01/09/2013 - OCI & passport dispatched thru FEDEX