who knows?
Who knows what will happen in such a long time? Not helping me would be just one of the many reasons to consider, and it would not be the deciding factor in a vote.
Ultimately, it's the BCIS' responsibility to provide efficient (ha!) service. We are last on the politicians "to help" list since we can't vote (yet).
The fact is that we do pay taxes to NY State to be represented by our senators, and they should at least respond to our requests (even if they are late). A phone call to their BCIS liasons lasts 10 minutes and to study your case takes another half hour. Maybe their staff is too small to handle requests from so many constituents.