My case wac02103..... was one of those that had gone "missing on CIS website" after having LUD 6/24. I called CIS on July 2nd to see what's up with my case and she said she would propagate my inquiry to CSC, my wife needed to call separately. My case was missing until July 9th, when it reappeared (no change in status), my wife's case still mising. LUD was also changed to July 9th.
Today my case went missing again.
My theory is this:
* IIO opens the case on his/her computer
* This action locks the record
* Process that populates the case database for the Internet encounters a locked record so it never includs it in the Internet copy of the case database
* The Internet database is repopulated again from the Internet copy as a baseline so the case remains missing
Or CIS does not want me to look at my case status any more.
Today my case went missing again.
My theory is this:
* IIO opens the case on his/her computer
* This action locks the record
* Process that populates the case database for the Internet encounters a locked record so it never includs it in the Internet copy of the case database
* The Internet database is repopulated again from the Internet copy as a baseline so the case remains missing
Or CIS does not want me to look at my case status any more.