Vroy1998
New Member
I’m a bit nervous, I’m trying to understand what I can do to be as tight knit with this filing as possible. I’ve been living in the U.S. for nearly 12 years now (my EAD expired in July and I was let go, before that I was on my dad’s work visa). I have a degree from a very reputed business school in Bachelor of Science in Business concentration is Information Systems. Around a year of experience now, where I worked in two sales development roles for fintechs in the VC/PE SAAS space, both US companies on EAD F1 OPT. My job title is “Customer Success Management Consultant”.
I also have an extended and nuanced support letter with lots of legalese and references drafted by a lawyer and signed by manager), LinkedIn profiles of people with my degree that are current MCs, print outs of OOH, ONET classification, screenshots of my company’s page which describes what consulting they do.
These are the bullet points in my offer letter:
- Act as a consultant and problem solver by understanding the pain points in users’ existing workflow, then strategizing with clients on how to reach solutions and desired outcomes by using {company} products
- Develop a deep understanding of clients’ organizational structures, by way of interviews/meetings with current customers
- Work with product teams and devise ways to add functionality to the platform and develop product samples for use by the end users
- Determine requirements for user documentation and guides by interfacing with clients and working with the internal teams to develop material as needed by users
- Collate client information as feedback to be shared with the strategic accounts team and other relevant {company} departments, including product development and data operations
- Discover ongoing opportunities to weave in {company} products/services into our clients’ daily workflow and communicate this using in- person/virtual demonstrations, technical presentations, and documentation
- Source client testimonials, referrals, etc.
- Ensure subscriptions are configured and optimized with appropriate alerts, saved searches, target lists etc.
- Nurture relationships with strategic clients; drive ongoing education and continued value of our products and services through the appropriate medium, including documentation and demonstrations
- Proactively engage at-risk clients, ensuring urgent client issues are resolved in a timely manner
Things I’m worried about: my support letter states they are asking for two years, but the document doesn’t into go into a specific project timeline or hard details for how I’d be “consulting” for those two years, the letter asks for two years after thoroughly explaining those above job bullet points within a contextual sense. I also know MC is notorious to get. Any questions or things I should be on the watch for as well beforehand? Thank you!
I also have an extended and nuanced support letter with lots of legalese and references drafted by a lawyer and signed by manager), LinkedIn profiles of people with my degree that are current MCs, print outs of OOH, ONET classification, screenshots of my company’s page which describes what consulting they do.
These are the bullet points in my offer letter:
- Act as a consultant and problem solver by understanding the pain points in users’ existing workflow, then strategizing with clients on how to reach solutions and desired outcomes by using {company} products
- Develop a deep understanding of clients’ organizational structures, by way of interviews/meetings with current customers
- Work with product teams and devise ways to add functionality to the platform and develop product samples for use by the end users
- Determine requirements for user documentation and guides by interfacing with clients and working with the internal teams to develop material as needed by users
- Collate client information as feedback to be shared with the strategic accounts team and other relevant {company} departments, including product development and data operations
- Discover ongoing opportunities to weave in {company} products/services into our clients’ daily workflow and communicate this using in- person/virtual demonstrations, technical presentations, and documentation
- Source client testimonials, referrals, etc.
- Ensure subscriptions are configured and optimized with appropriate alerts, saved searches, target lists etc.
- Nurture relationships with strategic clients; drive ongoing education and continued value of our products and services through the appropriate medium, including documentation and demonstrations
- Proactively engage at-risk clients, ensuring urgent client issues are resolved in a timely manner
Things I’m worried about: my support letter states they are asking for two years, but the document doesn’t into go into a specific project timeline or hard details for how I’d be “consulting” for those two years, the letter asks for two years after thoroughly explaining those above job bullet points within a contextual sense. I also know MC is notorious to get. Any questions or things I should be on the watch for as well beforehand? Thank you!
