Lost Naturalization Certificate in mail

HomerSimp

Registered Users (C)
Looks like my story with USCIS is not going to end soon....

I live in Seattle, WA and this is my story....

I have applied for the passport and got it within 2 weeks. But my naturalization certificate did not came in. It's been almost 3 weeks since I got my passport.

I called the passport office and they said we have sent it (also sent a letter stating that and I received that letter). They said I might have to apply for a new naturalization certificate.

Any idea how much time it would take to get a new naturalization certificate with N-565?

Is there anything I can do to get the $380 from passport office since it is their mistake (to send it via ordinary mail)?

Please let me know my options.

Thanks
Homer
 
Looks like my story with USCIS is not going to end soon....

I live in Seattle, WA and this is my story....

I have applied for the passport and got it within 2 weeks. But my naturalization certificate did not came in. It's been almost 3 weeks since I got my passport.

I called the passport office and they said we have sent it (also sent a letter stating that and I received that letter). They said I might have to apply for a new naturalization certificate.

Any idea how much time it would take to get a new naturalization certificate with N-565?

Is there anything I can do to get the $380 from passport office since it is their mistake (to send it via ordinary mail)?

Please let me know my options.

Thanks
Homer


To put it simply, that really sucks! Occurrences like this are what drives new citizens to create bogus travel itineraries and misuse the passport bureaus. Who can blame them, really?

First and foremost, file a report with your local postmaster as soon as possible. At the very least, this may (and the likelyhood of it is not very high) cause the postal service to attempt to locate your certificate. Unfortunately, I doubt that you'll be able to recover any money from the passport office, as they stated in writing that the certificate has been mailed, making the postal service responsible for it. There is a chance that you MAY be able to legally pursue the USPS for the money, but I'm not 100% certain of it. Again, start with filing a report with the postmaster.

As far as the processing time for a replacement certificate is concerned, it currently takes about 6-12 months to get it.
 
Looks like they searched my file again and found the certificate... and they sent it via Fedex (2nd day delivery)... What a relief....

Thank you for your valuable suggestions, comments & support..

I can sleep peacefully now....
 
Help

What is the best number to contact if you never received your certificate in the mail, beside USPS? My uncle has this problem and he asked me for help and I was unable to obtain a good number.
 
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