My details: ND 10/4/99, PD 5/8/98, FP 3/2/01. waiting and waiting ....
I am calling VSC for the last four week or so, every week on a thursday or friday. I was told all the time that my case was on a shelf of some kind and will take another 2 months for processing. I was totally frustated!!! NOthing happened to my case for the last four weeks.
Luckily, today i talked to very nice lady IIO. SHe listened to my frustation in patience and looked at the details of my case. She was surprised that OCT cases are still pending on the shelf. She told that this should not happen and the case should be removed from the shelf two months after the FP notice was mailed and moved to processing area to be assigned to an officer.
She punched some thing on the computer, looked at my FP notice date 2/2/01 and said the file should be in the processing area by 4/2/01. Then she put me on hold for two minutes. Came back and said, she would personally remove the file from shelf and put in the processing area. I was very thrilled at this point because she was very curteous and listened to my frustation. I did not expected this when i called today.
Anybody from OCT 99 still waiting please call IIO and let them know what you are going through. Every now and then, you will get lucky and find a iio who listens to you. In big pond of nonworking INS employees, there are still some employees who work hard and take their job seriously. You just have to keep trying harder to reach them.
BTW, i am again going to call next thursday to find the status of my case and keep you posted.
ver_sri.
I am calling VSC for the last four week or so, every week on a thursday or friday. I was told all the time that my case was on a shelf of some kind and will take another 2 months for processing. I was totally frustated!!! NOthing happened to my case for the last four weeks.
Luckily, today i talked to very nice lady IIO. SHe listened to my frustation in patience and looked at the details of my case. She was surprised that OCT cases are still pending on the shelf. She told that this should not happen and the case should be removed from the shelf two months after the FP notice was mailed and moved to processing area to be assigned to an officer.
She punched some thing on the computer, looked at my FP notice date 2/2/01 and said the file should be in the processing area by 4/2/01. Then she put me on hold for two minutes. Came back and said, she would personally remove the file from shelf and put in the processing area. I was very thrilled at this point because she was very curteous and listened to my frustation. I did not expected this when i called today.
Anybody from OCT 99 still waiting please call IIO and let them know what you are going through. Every now and then, you will get lucky and find a iio who listens to you. In big pond of nonworking INS employees, there are still some employees who work hard and take their job seriously. You just have to keep trying harder to reach them.
BTW, i am again going to call next thursday to find the status of my case and keep you posted.
ver_sri.
