after my 2nd infopass appoint on 05/21 the IO promised me he was going to send an email to expediate my case but nothing happend after almost 2weeks, 05/26 i did a service request and the customer service rep said she is going to send them email for interim ead, she gave me up to 31st may.....i shd hear from them, nothing happend as my case status still said case received and pending since 2nd feb., i sent my congressman email, i did not get any reply, after all these fustrations i deceided to call them this morn, i insisted on talking to IO, the rep made me hold on for abt 3min and told me the only information they have is case pending, i insisted but still no IO to talk to, after abt 15mins talking to her i ended the call since the IO am sure had nothing to tell me, call ended at 8.33am, by 9.00am i checked my potfolio on uscis wesite and
Application Type: I765, APPLICATION FOR EMPLOYMENT AUTHORIZATION
Current Status Card production ordered.
On June 1, 2009, we ordered production of your new card. Please allow 30 days for your card to be mailed to you. If we need something from you we will contact you.
my advise is pls dont sit there call them, if possible every other day, make appointment do everything possible if ur case is beyond the normal processing time.: