Haha, it's all true, but, to be honest, we've always criticised immigration officials EVERYWHERE. It's just how things are. It's how they're SUPPOSED to be. They want you to fear them, and they're supposed to be tough and without emotion because they have to make really tough decisions regarding people like you and me. If they get attached, it affects their job. Same goes for people at embassies and consulates. They try to make you nervous so that, in case you have something to hide, you show it. I do appreciate all I get, though, definitely.