CSR are contractors and as such don't have access to government systems. Only IOs (Federal employees) have access to USCIS case system. CSR are useful to answer basic questions, but don't have access to answer details on case status. It would cost tax payers more money to hire more IOs just to answer calls about basic immigration questions.
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- Thread starter z28eater
- Start date
Actually many IOs encourage you to call back, so I doubt USCIS would ever go after applicants for such tactics.
They encoourage you to call back as courtesy. But when they get a call and often ask why you call if it has only 50 days?
CSR are contractors and as such don't have access to government systems. Only IOs (Federal employees) have access to USCIS case system. CSR are useful to answer basic questions, but don't have access to answer details on case status. It would cost tax payers more money to hire more IOs just to answer calls about basic immigration questions.
The problem is what basic questions can CSR answer? If the basic question is "What do I need to submit when filing N400"
and they answer "two photos, a check and a copy of your GC", then their serivce is useless. and I doubt they can
answer more compliicated questions like "I have an arrest 7 years go, teh charge is and I plead .... , am I eligible or
deportable".
Even IOs can't provide an accurate answer to that type of question in most cases...I doubt they can
answer more compliicated questions like "I have an arrest 7 years go, teh charge is and I plead .... , am I eligible or
deportable".
I am not sure if the USCIS will one day prosecute applicants who use tricks to past CSR to IOs. All conversation
can be recorded so they have evidence. After more and more applicants learn such tricks, the IO will get more calls
and they will be mad why CSR transfer so many unnecessary calls.
'Prosecute applicants'??? on what charges?
The OP didn't even call USCIS, just assumed that he wouldn't get anywhere and then decided to use an even less efficient process by getting more people involved.
C'mon OP, get on that phone and make your case to the CSR. If that is too stressful, your IO's name is on the N-652. Write them a letter (today).
It may even be that the Oath has been scheduled and the letter just got delivered to the wrong address.
'Prosecute applicants'??? on what charges?
On lying to USCIS. When your case has been pending for only 30 days, then you tell CSR your case has been pending for 120 days in order to be tran sferred
On lying to USCIS. When your case has been pending for only 30 days, then you tell CSR your case has been pending for 120 days in order to be tran sferred
Hmm... I think you have to be under Oath in order to be prosecuted for lying.
Hmm... I think you have to be under Oath in order to be prosecuted for lying.
That is perjury. Perjury must involve lying but lying is not necessary perjury. But lying can still be a crime even when it is not perjury
Or they might just start training the CSR's better and give them more information which the IO's and the CSR's dont seem to. The CSR is a pointless waste of tax payers and applicants money if you ask me.
I agree with you 100%. they should transfer all calls to IO since they have an access more detailed information on applicants.
to OP : I know you are worried ( I was beyond worried after my interview, long story look at my last thread). try info pass first , also after 90 days call the 800 number and asked them to send the inquiry to DO. but i think you will be fine. you disclosed every thing . we just have to wait and believe me i know how hard waiting is. good luck
... But lying can still be a crime even when it is not perjury
Really? Please provide an example...