Congratulations to everyone getting their calls form USCIS today!
On the other side, I have called USCIS today myself. On the first call, rep told me some basic information about ASCs being closed and being reopened. After I have asked to be connected with tier 2 rep, call dropped. So I called again. The next time I was connected to a different rep. A lady who answered checked and told me that specifically for my case, the waiting time for bio and interview is 194 days!!! Which kind of freaked me out. I explained the whole time constraint thing with DV lottery class, and she told me that if I wanted she can forward a service request to my FO and ask about my case specifically. She asked me if I wanted to do that, and I accepted it. She gave me a confirmation number and told me I'll get back from someone in 30 days. However, I asked again to be connected to tier 2 rep, but she told me that now it's too late and she can't transfer me and advised to call early in the morning. I'll see and maybe call tomorrow and ask directly to be connected to tier 2 rep.
However, I have a question regarding this whole service request thing. Has anyone done it before, and can it make impact on my case processing time? Also, if later on I decide to go with congressional inquiry, will this service request be in the way?
I'd appreciate an answer from anyone that knows a little bit about this?
@Sm1smom or anyone experienced in the forum?
Thanks in advance.