Sm1smom
Super Moderator
Thank you @Sm1smom. It looks like @Ale85 was able to resolve it and withdrew one the packages. @Ale85, Please confirm.
I have another question. I found here https://www.uscis.gov/about-us/dire...ox-intake/lockbox-intake-processing-tip-sheet that if USCIS has not responded within a reasonable timeframe to an e-mail, attorneys or representatives should reach out to their USCIS Liason who can email to the Chief, Office of Intake and Document Production directly.
So there is an option and attorneys and representatives CAN exercise it. Are you aware of the cases when applicant reached out to the Chief, Office of Intake directly? Or that is the option ONLY secured for attorneys and representatives?
Thank you so much for all your help. I know it is already late, so I am NOT expecting your immediate response.
You definitely can reach out directly yourself if you know the email/contact information of the Chief Office of Intake and Document Production, there’s no law against doing that.