Hi everyone!
My situation: EU32XXX; DS260 with new questions sent & processed; Documents sent 3 times: first time in November; second time in February (just to make sure they received them) and the third time on March 25th after I was told by KCC on the phone that they still didn't receive them. Followed up a few days later and just then they told me that they can't view the documents anyway until the case will go current...
I have never received any e-mail regarding my document processing status (complete or incomplete or whatever), just the automatic reply from KCCdvdocuments and KCCDV informing me that the documents were forwarded to the appropriate department (I sent my docs to both e-mail addresses to be extra sure that they got them).
I called yesterday KCC again and the documents still haven't been processed...
Q: What should I do ? Just wait and chill ? Should I call them every week to check up on this ? Is there any way to speed this up ? Does anyone know if they process the docs based on CN or all at once now since we're all current ?
My situation: EU32XXX; DS260 with new questions sent & processed; Documents sent 3 times: first time in November; second time in February (just to make sure they received them) and the third time on March 25th after I was told by KCC on the phone that they still didn't receive them. Followed up a few days later and just then they told me that they can't view the documents anyway until the case will go current...
I have never received any e-mail regarding my document processing status (complete or incomplete or whatever), just the automatic reply from KCCdvdocuments and KCCDV informing me that the documents were forwarded to the appropriate department (I sent my docs to both e-mail addresses to be extra sure that they got them).
I called yesterday KCC again and the documents still haven't been processed...
Q: What should I do ? Just wait and chill ? Should I call them every week to check up on this ? Is there any way to speed this up ? Does anyone know if they process the docs based on CN or all at once now since we're all current ?