Thanks for your response atx!
Hmm, I think you are right about that. Sucks that they still did not clear it for you, hopefully very soon.
Yes, I did ask specifically about the background check, but the thing is that the person at our Infopass kept telling us that he does not have access to see everything in the system. He told us that at this stage the next step is that we should be expecting the interview letter. That was the annoying thing in that Infopass, we always got some sort of answer, but often it was indirect and almost meaningless (maybe just to stop us from asking questions). Now that you tell me your example, I am thinking that maybe we should go there again in a week or so (hopefully speak to someone else) and ask that again.
On that subject, our Infopass that day was even stranger, the person first told us that they requested our file but are still waiting for KCC to send it to them. When we left the building I immediately called KCC and they specifically told me that the file was sent to our FO via an email attachment on 06/01/2017, and they recommended us to go back to USCIS to confirm that. We were really frustrated by the answer at the Infopass that contradicted what KCC says, so we got back into the building and asked the person at the front desk if we could clarify some misunderstanding regarding our case. That person was not very friendly and suggested we schedule another Infopass appointment, but he did look at our records and told us that everything looks fine (again, a useless answer!). We then left the building and decided to schedule another Infopass right away (same day, 06/23/2017), we got one for an hour later and we ended up getting the same person from the first Infopass. We explained that we just spoke to KCC and they recommended us to return and clarify, and the answer we got is ... yes, as I told you before, just wait for the appointment letter. We asked if he could confirm that the file was indeed received, and he told us that he does not have access to such information.
Anyways, really frustrating, especially that this person could not admit that he gave us wrong information in the first place. Next time we must speak to someone else.
Anyways, sorry for the long story, just thought it is relevant as an example of experience with Infopasses these days.
Thanks.