You'd need to explain that one. Where do you live? And what are the 2 POEs you are trying to choose between? And what did each say when you called them?
Given the current border situation, it is unlikely that a POE that was not issuing TNs would all of a sudden, now, start.
All POEs could issue TN. Those Designating POEs for optimized processing ensures a more efficient approach to processing the high volume of TN and L1 applicants.
Which ports of entry are designated for optimized processing?
Fourteen total ports (below) are designated, to include 4 preclearance locations.
Detroit Canada Tunnel POE
150 E. Jefferson
Detroit, MI 48226
Detroit Ambassador Bridge POE
3033 Porter Street
Detroit, MI 48216
Hours of Operation: 8:00 a.m. to 4:00 p.m., Monday - Friday
Sweetgrass POE
39825 Interstate 15
Sweetgrass, MT 59484
Hours of Operation: 10:00 a.m. to 6:00 p.m., Monday - Friday
Alexandria Bay POE
46735 Interstate 81
Alexandria Bay, NY 13607
Champlain POE
232 West Service Road
Champlain, NY 12919
Hours of Operation: 8:00 a.m. to 4:00 p.m., Monday - Friday
Peace Bridge POE
One Peace Bridge Plaza
Buffalo, NY 14213
Rainbow Bridge POE
One Rainbow Bridge
Niagara Falls, NY 14330
Highgate Springs POE
Interstate 89 at the Border
Highgate Springs, VT 05460
Hours of Operation: 8:00 a.m. to 4:00 p.m., Monday - Thursday
Derby Line POE
Interstate 91
Derby Line, VT 05830
Hours of Operation: 9:00 a.m. to 3:00 p.m., Tuesday - Thursday
Blaine Peace Arch POE
123 Second Street
Blaine, WA 98230
Hours of Operation: 8:00 a.m. to 4:00 p.m., Tuesday - Thursday
Calgary International Airport
P.O. Box 155
2000 Airport Road, NE
Calgary, Alberta T2E6W5
Hours of Operation: 4:30 a.m. to 8:00 p.m., Daily
Lester B. Pearson International Airport
P.O. Box 115
Toronto AMF
Toronto, Ontario L5P 1A2
Hours of Operation: 4:30 a.m. to 9:00 p.m., Daily
Trudeau International Airport
975 Romeo Vachon Boulevard, North
Room TT 2.400
Dorval, Quebec H4Y1H1
Hours of Operation: 4:30 a.m. to 8:00 p.m., Daily
Vancouver International Airport
International Terminal - Level 3
3161 Grant McConachie Way
Richmond, British Columbia V7B0A4
Hours of Operation: 4:30 a.m. to 8:30 p.m., Daily
I am a first time TN and L1 applicant – am I required to go to a designated port of entry?
No, you may continue to go to any port of entry along the Canadian border for processing; however, we encourage you to go to one of the designated ports of entry where you will receive optimized processing.