My wife applied for a REP (Reentry permit), we received her FP notice and went to the ASC (Orlando), there a trainee Agent attempted to take her finger print for close to an hour, then another agent assisted the trainee and the supervisor asked the trainee to take the remaining prints.
Just after my wife left the US, I received a notice saying the FBI was unable to use the (defective) fingerprints and she need to retake the fingerprints.
Since it is the ASC's fault is there any way we can get a refund? as the REP will be useless if she has to return to the US to redo her fingerprints.
OR
Is it possible to have the fingerprints done at the US consulate (in India)?
If anyone has a similar experience I'd like to know your experience.
Just after my wife left the US, I received a notice saying the FBI was unable to use the (defective) fingerprints and she need to retake the fingerprints.
Since it is the ASC's fault is there any way we can get a refund? as the REP will be useless if she has to return to the US to redo her fingerprints.
OR
Is it possible to have the fingerprints done at the US consulate (in India)?
If anyone has a similar experience I'd like to know your experience.
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