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Well, I don\'t blame CSC just because of the fact that they go back to 99 or early 2000 cases ( if that is the case). These people deserve approvals, and deserve the approvals long time ago. What made me angry is the unpredictable processing time. The recent speedup lifts you up in the air with hype hopes and drop you down to the valley. INS is the worst service agent I have ever dealt with. What a mess, what a mess, what a mess .....