Case status can not be found on line

[kate07]

Hi all!
I have a pending case (removal of the conditions on my green card), I recently got a receipt saying they received my documents. This receipt has a number, that is usually used to check case status on line, I tried to check the status of my case on line but all I get is "Your case can not be found at this time in "My Case Status". Please check your receipt number and try again". I checked the number 5 times, I put it in correctly so this isn't the problem, anyone knows what is?
This is also a note in the receipt that i don't quite understand. The note says: The i-751 form type will be listed as "CRI89" under the application type in our case status on-line tool. Please help me to figure this out. Thank you all in advance

 

[hipaa]

Sometimes it stays thatway..u may want to call the customer service for updates,in my case the avr always said that case for not found!

 

[Czech guy]

The notice (797) that they received your petition to remove condition has a wrong number. I had the same problem. Once you receive a letter from uscis inviting you for your fingerprints appointment, it will have a different number and that will be actualy the number you want to use to check on your case status.

 

[BigJoe5]

kate,

The computer system that is used to process your I-751 is not compatible with case status online. A different system will be used to track the expected new greencard. That second system also is used to issue your fingerprint appointment notice. The FP notice will have a second reciept number associated with your case. The second number can be tracked as to the fingerprint notice and hopefully, issuance of the new 10 year card.