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poeple have every right to call INS to check their applications. It is you who are responsible to make sure the proper processing of your file, not your lawyer (read the fine prints) nor INS---even if INS misplace your file, or notice lost in mail. The problem is not people calling too much, but lack of confidence in the work of INS. I say for something as important as GC application, no one should take it lightly.
If you get the busy signals all the time, blame on the limited resources and poor quality of service from INS, not your fellow applicants. See, I wouldn\'t call my banks/phone companies/credit card companies/or any other companies that have a business relationship with me 100 times/month (fictional numbers!), because I don\'t have to. They have enough people to help me, and also fewer calls will solve the problem.
If INS can do as they promised: processing application within the time limite they specified; be more specific about the answer they give you; follow up on individual cases; I guess then we wouldn\'t have too much of a problem with busy phone line, would we?
To those of you who is a little bit too compulsive in calling, you should understand the limitatin on what can be achieved by phone calls. For the benefit of all of us, refraining yourself from placing too many meaningless calls.
Just my humble opinions