maybe
My friend called serveral times before. The last time she called, she got a very nice IIO officer and the officer offered to send an inquiry (FAX) directly to CSC, in his word "To give a kick in their pants". In 3 weeks, she got both RFE for EVL, W2 etc. and 2nd Fingerprinting notice. She got approved about 3 weeks after all the required stuff were being sent. And a month later, she got her card.
So if you happen to get hold of a nice, responsible officer. It might help. Good luck.