after keeping hitting 'Repeat Dialing' for 5 minutes, finally got connected. Chose '0' to speak with an IIO, holded for 15 minutes, a lady came up...
IIO: hello, this is xxx, how can i help you?
syj: i just want to confirm address change, i filed an AR11 two weeks ago.
IIO: your EAC number
syj: eac 02 037 xxxxx
IIO: what is your new addr?
syj: 552 ....
IIO: well, this is not the one in the system, tell me your new one, and i will change it right now.
syj: (address again..)
IIO: any other person i should change address for ?
syj: thanks for asking, my wife's number is eac 02 037 xxxxx
IIO: ok, i will change hers as soon as i hung up. Any other ques?
syj: can i know my status ?
IIO: well your RD is Sept 19 ( wrong!), Sept 15 cases are being processed, so your case can be picked up any day now.
syj: thanks
IIO: hello, this is xxx, how can i help you?
syj: i just want to confirm address change, i filed an AR11 two weeks ago.
IIO: your EAC number
syj: eac 02 037 xxxxx
IIO: what is your new addr?
syj: 552 ....
IIO: well, this is not the one in the system, tell me your new one, and i will change it right now.
syj: (address again..)
IIO: any other person i should change address for ?
syj: thanks for asking, my wife's number is eac 02 037 xxxxx
IIO: ok, i will change hers as soon as i hung up. Any other ques?
syj: can i know my status ?
IIO: well your RD is Sept 19 ( wrong!), Sept 15 cases are being processed, so your case can be picked up any day now.
syj: thanks