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Called KCC - Threads Merged

I just want to make clear this "season timed out " case. If you get "has not been selected " message,just press refresh,and you'll get season timed out.
 
Lujsa said:
I just want to make clear this "season timed out " case. If you get "has not been selected " message,just press refresh,and you'll get season timed out.
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Yes - and you can cause it with pressing the back button and multiple browsers. However, that is not what we are talking about.
 
I am still getting the ''session timed out'' error here. Britsimon, I wanted to pm you but I don't see an option on your profile. Can you or anyone enlighten me on how to proceed?

Edit: I saw on the facebook consular page that the message is due to overload and should clear up in the coming days. Well, I guess that solved my question.
 
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I'm very skeptical about this phone call,I have a feeling the dont want to tell the real truth.
 
Well i don't know really, i found it on a some forum so i posted ( people wanting proof). Already got my Not selected hahah
 
I don't know why people are relying on DV lottery, we supposed to know the probability of getting not selected is very high it is like 99.99999999% so please people DV lottery is a lottery. There are other ways to get there maybe you can try asylum
 
they do not think there is a problem, so that's it - maybe winners call them from everywhere ..and its no issue
 
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Britsimon said:
It is possible these muppets don't know the issue. When you log in to check - they will know you checked. Wjhat they might not know is that the system fails to advise you of the win...

Sheesh.
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In 2012, when the glitch happened, the ladies at KCC responded that all was well.even after information was on the forums about the inconsistency, the e-mails and calls made to KCC never admitted anything till after the official statement was out. Remember the ladies are just customer-care representatives.They may not know anything beyond cross-checking stuff.They are not IT people.All they know is that thousands of winners are supposed to confirm winning. So right now, i choose not to believe what they say now...till i see a snap shot of a legitimate winner notification. Of all those selected, its weird that no one confirms it with a snap shot.Come on guys, we are a social media generation. We share almost everything! Keep calm
 
I agree @MorningmyGC@7. The people you speak to at KCC are at the end of the line, so to speak, in that they deliver information regarding what is in front of them / what they say. They aren't programmers who can troubleshoot your problem over the phone.
 
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