Guys, I need your support.
We need to escalate the issue of AVM not being updated on a regular basis.
Background:Every time we call DOL in person, first quetion is being asked is whether we checked the AVM or not?
Well, AVM's phone number is not a toll-free (800) number and I am sure, most of us check is every week. (It's a different story that most of us use our free minutes on the cell phone) But, ideally if it is not being updated regulary then there is no point of DOL people asking as to check the AVM by making long distance call.
I checked back with my friend whose labor has been approved more than 4 months ago, infact he and his wife has already received EADs, and guess what, AVM still says case has been received on........
I called the 800 number that was posted yesterday by I guess, Laborunknown and inquired about why AVM not being updated. They told me that we update AVM regulary. In short, I did not get an honest and satisfactory answer.
What we all of us need to do is to call the 800 number as well as DOL number in person and put more pressure on them. We need to make them realize that AVM is a useless tool to find out the status and they need to update it on a regular basis.
Let me know if you guys have any other suggestions.
Thanks