I donno if calling them would work. I am not from your place but from Chennai. Generally if you have any friend there, ask them to visit the office and inquire. That might help. BTW, did you get the MHRD address? If not here it is.
The Ministry of Human Resource Development,
Department of Education,
External Scholarship - 5,
Dept of Scholarship & Higher Education.
MHRD. A-1 / W 3 Curzon Road Barracks,
Kasturba Gandhi Marg.
New Delhi 110001.
India
All the best