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DV 2021 ALL SELECTEES

Caspian Sea - I had the same problem, I sent probably 7-8 different sets of documents with different formats etc - finally got accepted. Try to change formats, send translation separately from file etc
 
Yeah I got the same email - Further documents required, I sent loads of sets of documents in different combinations before they got accepted. Try to change a format - e.g. instead of PDF send jpeg, also I attached translation separate from the documents, I wrote in the body of the email Name of main applicant, DOB, case number. Also I played with the subject of the email - Case number with and without 0000. I don’t know which one combination exactly worked. Good luck

Puda - I tried to call KCC but they have a prerecorded message, no answer
 

Erika_erika​

I read your previous post and it said the following thing:
there was a problem and the system didn’t want to accept it saying some documents were missing.
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So they told you that the documents were missing right?
I did not get that kind of email.
They just sent me the same email saying, congratulations on selection and etc. The email did not say that some documents were missing or that something was wrong.

I am really confused right now.
 
Erika_erika said:
Yeah I got the same email - Further documents required, I sent loads of sets of documents in different combinations before they got accepted. Try to change a format - e.g. instead of PDF send jpeg, also I attached translation separate from the documents, I wrote in the body of the email Name of main applicant, DOB, case number. Also I played with the subject of the email - Case number with and without 0000. I don’t know which one combination exactly worked. Good luck

Puda - I tried to call KCC but they have a prerecorded message, no answer
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Hi Erika, Please may we know your case number range?
 
Alphasham said:
Hello folks,

I hope I find the answer for my question here since KCC didn't respond to my email and looks like they don't have their calls system open.

I was was selected for DV 2021 (Jordan/Asia). My case number around 30,000.

I submitted my DS-260 back on June 19th, 2020 but I haven't received any email yet that asks me to send the my documents.

The Visa Bulletin is are showing "Current" and I'm not sure what to do.

Am I supposed to have that email by now? Did they some how miss my application?

Please advise as I'm scared to lose my opportunity.
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Hi
Send your documents right away
Don't wait for their email
 
SusieQQQ said:
Or maybe they are focusing all their energy on actually working to get documents processed and interviews scheduled rather than spending all their time answering phone calls which mostly ask stuff where the information is already online.
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Or maybe that... I don't have the feeling that many 2NLs are being sent though... (According to daily data)
 
puda said:
Or maybe that... I don't have the feeling that many 2NLs are being sent though... (According to daily data)
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Do you not think that they maybe still have many thousands of submitted document emails to go through? Better they process than answer the phones imo. I’m not sure what you are measuring 2NL progress against.
 
Caspian Sea Monster said:

Erika_erika​

I read your previous post and it said the following thing:

So they told you that the documents were missing right?
I did not get that kind of email.
They just sent me the same email saying, congratulations on selection and etc. The email did not say that some documents were missing or that something was wrong.

I am really confused right now.
Click to expand...

so basically I was sending them documents and every time they were replying (maybe next day or within a few hours - further documents required. I was confused since I am a single applicant and I sent them everything. In those emails they didn’t say exactly which document is required, so I think the system didn’t like sth, so I resubmitted multiple types with different formats until it worked.

Regarding KCC, I am not sure how it works - but the reply that they don’t pick up the phone because they are “processing documents” is unconvincing. Logically, there are agents who check documents and there call center operators..
 
Erika_erika said:
Regarding KCC, I am not sure how it works - but the reply that they don’t pick up the phone because they are “processing documents” is unconvincing. Logically, there are agents who check documents and there call center operators..
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No, KCC does not have a call center for DV. Yes, it really is the same people.
 
Caspian Sea: once I sent documents - I received a generic email “ we received your documents..”, then the next day o received an email “Further documents required and the enumeration of general set of documents - Passport, BC, Police certificate. I was confused because I sent them everything, I am single so there was not much to send. So after reading some other forums I realized there can a glitch, since I was not the only one who received Further documents required. Try to add Applicant name, DoB, case number in the body of the email. I received an email - Congratulations we checked your documents and soon you will be scheduled for an interview probably after 4-5 days since I last sent documents. Good luck
 
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