Why USCIS account page sucks?

[skp19722003]

I haven't tried login many times. But I'm getting the following error.

"Your password has been locked because of too many unsuccessful login attempts." When I submit my email id to reset, it says "email address not found". How do I get into my a/c???

 

[voldemarv]

Create new account. Hope you have all case numbers in safe place.