Hello:
I got the approve notice for my child's I-485. However, in the approval notice it states " In processing your case we have reached the point where we need you to make a appointment to go one of our application support center to have some additional biometrics (fingerprint, photo and signature) taken". "call 1-800-375-5283 to schedule your appointment. We can not complete certain steps in processing until you appear for this appointment"
I called 800 number and scheduled the appointment. However, when I went to application support center, they reject my request for have additional biometrics for my child and they told me that I should wait for another letter from TSC.
I was totally confused by this situation since when my case got approved, I was directed to make an appointment via infopass to go local INS to have passport stamped. Does anybody have a similar experience and know what I should do?
Thanks.
I got the approve notice for my child's I-485. However, in the approval notice it states " In processing your case we have reached the point where we need you to make a appointment to go one of our application support center to have some additional biometrics (fingerprint, photo and signature) taken". "call 1-800-375-5283 to schedule your appointment. We can not complete certain steps in processing until you appear for this appointment"
I called 800 number and scheduled the appointment. However, when I went to application support center, they reject my request for have additional biometrics for my child and they told me that I should wait for another letter from TSC.
I was totally confused by this situation since when my case got approved, I was directed to make an appointment via infopass to go local INS to have passport stamped. Does anybody have a similar experience and know what I should do?
Thanks.