My sister had her I-130 approved and then submitted I-485 and the Received date is 01/2002. So, they moved and filled out the AR-11 to change the address and apparently those idiots didnt actually changet the address in the system and the interview letter was sent to old address and my sister never got it. So its been now almost over 3 years and she cannot find out anything about her case. The officer said that the case has been reactivated and all she can do is come back every month and check to see if the interview was scheduled, they cannot even provide her with her Case # which i think is ridiculous. Does anyone have any suggestions on how can this be resolved because those "not human beings" that work in that office cannot do anything. I think I am going to lose it next time i go there (sorry all)