USCIS Announced Backlog Reduction Strategy

luckily someone had posted it on another forum

Press Office
U.S. Department of Homeland Security
Fact Sheet June 17, 2004
BACKLOG ELIMINATION STRATEGY
U.S. Citizenship and Immigration Services (USCIS) is streamlining the way immigration benefits are
delivered. By working smarter and eliminating redundancies, USCIS is bringing a business model to
government. We will eliminate the backlog and, at the same time, enhance national security. USCIS will
deliver the right benefit to the right person in the right amount of time, while ensuring that the wrong
individual does not access immigration benefits. It is this fundamental mission that guides USCIS as it faces
the challenges associated with eliminating the backlog.
The backlog isn't new. What's new is the strategy and initiatives USCIS is using to tackle this issue head-on.
This new approach represents a focused effort that will eliminate the backlog and ensure a six-month or less
processing time by the end of 2006.
The USCIS backlog elimination plan focuses on three objectives:
Achieving a high-level of performance by establishing clear, concrete milestones and actively
monitoring progress towards these milestones;
Transforming business practices by implementing significant information technology improvements
and identifying processing improvements to transform the current way of doing business; and
Ensuring integrity by instituting comprehensive quality assurance measures.
Based upon a cycle time of up to six months (the amount of time needed to process an immigration
application), the USCIS backlog at the end of FY 2003 was 3.7 million cases and included all cases that
exceed their cycle time. Each year, USCIS receives roughly six million applications.
During the next three years, USCIS will eliminate the 3.7 million backlogged cases by changing the culture
through which immigration services and benefits are administered. The USCIS efforts are already paying
dividends. Since December 2003, USCIS has reduced the backlog by more than 360,000.
GOOD GOVERNMENT INITATIVES
New Management Tools
Measure Progress Against Milestone Projections
Each month USCIS managers receive detailed reports highlighting the number of new applications.
This information is allowing USCIS managers to react to current trends and use resources in a more
constructive, concerted effort.
www.uscis.gov
Press Office
U.S. Department of Homeland Security
Resource Allocations
The USCIS Headquarters Backlog Elimination Taskforce – staffed by highly experience senior staff
members - will work to achieve the rapid adjudication of severely backlogged applications while
ensuring the integrity of immigration services. USCIS will work to identify areas of greatest needs
for resources to make sure that all offices are supported to meet monthly backlog elimination goals.
Project Ingenuity
USCIS actively encouraging employees, supervisors and managers at every level to critically look at
our day-to-day operations and then share their ideas about how we can improve business and
eliminate the backlog. The tremendously popular InfoPass initiative is just one example of how this
“bottom-up thinking” is helping shape the backlog elimination strategy.
Better Technology
Managing Risk with Technology
USCIS is providing guidance that will allow adjudicators to identify low-risk cases primed for fasttrack
processing. This will allow USCIS to use both modern technology and trend analysis to reduce
the number of pending cases while maintaining high security standards.
Electronic Biometrics
USCIS will use the latest in modern technology allowing for the storage of fingerprints, photographs
and signature information. This will reduce the workload at USCIS facilities tasked with capturing
this information. Additionally, it will eliminate the redundancy associated with recapturing
information as new or subsequent applications for a service or benefit are filed.
Online Customer Services
o E-Filing
This simple and friendly to use system allows customers to go online to apply for certain
immigration benefits. The eight forms currently available account for more than 50% of the
total volume of benefits applications USCIS receives annually. E-Filing began with two of
the most frequently filed forms last year. By the end of fiscal year 2006, E-Filing will
support 12 forms that represent over 90% of the applications for benefits received yearly.
o InfoPass
InfoPass is an innovative customer service initiative that allows customers to make an
appointment with an Immigration Information Officer online instead of waiting in long lines
at a USCIS District Office. InfoPass began in Miami and is currently in Los Angeles, and
Dallas. By October 1, USCIS plans to offer InfoPass nationwide.
o Case Status Online
Customers can check the status of their case for an immigration benefit on the USCIS website
and build a portfolio of up to 100 receipted applications. Customers may also choose to
receive updates from USCIS via e-mail whenever the status of their case changes.
www.uscis.gov
Press Office
U.S. Department of Homeland Security
Improve Policies and Procedures
Decision At First Review
USCIS has issued guidance that will eliminate the practice of unnecessarily requesting additional
evidence from applicants for immigration services and benefits. This guidance insures, that when
possible, USCIS adjudicators will make their decisions based upon the information included with the
application.
Employment Authorization Validity Period
USCIS is proposing a regulation removing the one-year mandatory expiration of Employment
Authorization Documents (EADs). This would allow USCIS to issue EADs for up to five years and
eliminate the redundant step of re-adjudicating individuals eligible for long-term issuance.
Pilot Projects
USCIS has also launched a number of pilot projects at locations across the United States. These
projects allow USCIS to test and evaluate various initiatives or production enhancements to determine
their effectiveness in reducing the backlog. If successful, USCIS could expand these pilots to a
national level.
 
This sounds scary !!

"USCIS is providing guidance that will allow adjudicators to identify low-risk cases primed for fasttrack processing. This will allow USCIS to use both modern technology and trend analysis to reduce the number of pending cases while maintaining high security standards. "

Now they'll have one more reason why cases are processed out of order -- Oh that case looked less risky and simple, so I did it :)

As long as they can really deliver 6 month timelines ......
 
"This new approach represents a focused effort that will eliminate the backlog and ensure a six-month or less processing time by the end of 2006".

We need to wait till 2006 to get the backlog reduced and start seeing approvals within six months of recepit. Is it a dream or reality. The agency receives adjustment of status applications everyday and the load will continue to increase as time goes till 2006.
 
Screwy

rover55 said:
Folks,
This URL still works...just hit refresh (ctrl + F5) several times.

http://uscis.gov/graphics/aboutus/repsstudies/backlog.htm

I got thru with the refresh button and this a sample of what came up

" %PDF-1.4 %âãÏÓ 1 0 obj << /Contents 168 0 R /Type /Page /Parent 111 0 R /Rotate 0 /MediaBox [ 0 0 792 612 ] /CropBox [ 0 0 792 612 ] /BleedBox [ 0 0 792 612 ] /TrimBox [ 0 0 792 612 ] /ArtBox [ 0 0 792 612 ] /Resources << /XObject << /Im0 82 0 R /Im1 81 0 R >> /ExtGState << /GS0 163 0 R /GS1 165 0 R /GS2 166 0 R /GS3 135 0 R /GS4 167 0 R >> /ColorSpace "

I had to download the whole file using the right click button. Guess the file is too big to open on my computer from the site.
 
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