TSC mailed out an RFE for my 485 on August 08, 2003 according to the online status. I have not yet received the RFE (it's been 6 weeks). I called BCIS (national customer service number) on
22 Aug, 2003, after 14 days, like the online status recomended. I was told that I needed to wait 30 days before a referral could be sent to TSC about this, but somehow managed to convince the customer service rep. to send the referral. Waited for 2 weeks and then called again on 08 Sep, 2003. This time the rep. sent the referral to TSC right away since the 30 days had passed. Today I received a letter from TSC that says:
" Your case is pending until we receive the additional evidence requested. Your case will be pending until further notice"
Unbelievable!!! Instead of letting me know whether they managed to re-send the RFE to me, all they tell me is exactly what I already know!!! I called the 800 number again and this time the rep told me that TSC probably mistook the referral for a case status enquiry and said that she would send another referral and that I should expect to hear from TSC in the next 4 weeks.
Anyone else with the same problem in the past?
PD: 04/29/99
RD: 07/18/01
ND: 08/28/01
FP: 12/20/02
RFE: 08/08/03
22 Aug, 2003, after 14 days, like the online status recomended. I was told that I needed to wait 30 days before a referral could be sent to TSC about this, but somehow managed to convince the customer service rep. to send the referral. Waited for 2 weeks and then called again on 08 Sep, 2003. This time the rep. sent the referral to TSC right away since the 30 days had passed. Today I received a letter from TSC that says:
" Your case is pending until we receive the additional evidence requested. Your case will be pending until further notice"
Unbelievable!!! Instead of letting me know whether they managed to re-send the RFE to me, all they tell me is exactly what I already know!!! I called the 800 number again and this time the rep told me that TSC probably mistook the referral for a case status enquiry and said that she would send another referral and that I should expect to hear from TSC in the next 4 weeks.
Anyone else with the same problem in the past?
PD: 04/29/99
RD: 07/18/01
ND: 08/28/01
FP: 12/20/02
RFE: 08/08/03