Unable to find the case status online

S

ssmanian

Registered Users (C)
I have a receipt number that says SSC*xxxxxxxx but I am not able to see the status of the case online. FP was done on Aug 14, (Charlotte, NC). I tried to find the status online a couple of weeks ago, got "case retrieval failed" or something like that. So called the uscis customer service and at the first level they could not find the case either, so escalated it to the next level. The guy I talked to (2nd level escalation) asked for the A# and told me that waiting for FBI's response. Both of the people I talked to mentioned that I cannot see the case status online for N-400, I found that hard to believe since so many posts here talk about tracking the case status online. So what am I missing? Can anyone post me a link/procedure I should follow to check the case status online?

Thanks
 
ssmanian, you are not alone, I had my FP done too but the my case status never came up online.
 
Yes, have registered and tried entering the 13 digit number -- didnt work. Tried the url you have pointed, still the same error message..

Thanks
 
Than my man you definetly have a problem.I would write to VSC and demand they fix this or expedite your case.They owe this to you. : :mad:
 
Premo, thanks for your reply. Have you called them to find out why? Mine is Texas SC, what is yours?
 
Glitch?

My attorney says may be their system is down. I had similar message on my case. The difference between us is my LIN number is already added to PORTFOLIO while you are trying to add a Case number.

I also read elsewhere where people say that the message mean "officer is looking in to the case. "
 
It's okay. Not every one can access their case status information on-line.

I was never able to see my case status online during the entire Naturalization process from sending the N-400 forms until the Oath Ceremony.
 
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