debo, FYI wac-01-108-xxxxx
Called last friday, FP was finally locatable using wac# - a big step to me. FP was taken once in March and once in July(7/17) and the IIO said they received it on 7/18/01, so I guess the first set of FP never get there? Unfortunately, case is still not assigned yet. Will call again this Friday. Good luck to all of us!!