Earlier I had a problem in my case. Briefly we lost RFE notice in mail. I spoken with nice Tier2 person. He told me that there is no way to contact vsc regarding my case.
Tier 2 told me the same thing, and just gave me TSC's fax number. They said they can send an email to TSC, but it will take over a month before they get to it, so its just faster to send a fax.
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