Talked to IIO today about laid off < 180 days

J

JaneI485

Registered Users (C)
First she asked me which state am I in? ...I am in NSC

Then I asked her IS my case qualified to AC21?

I told her about my case: Laid off < 180 days after filing I-485, I-140 approved before filing I-485 and NOT revocation, case has been penging more than 24 months.

She said "yes", I emphasized it was before 180 days when I got laid off. she told me " it is OK, it is fine as long as you can prove it was laid off if you get interview. "

I asked her how long my case can be processed? she said 24 months, should be soon.
 
How bright?!!

Ok , you made sure that you will invite a RFE. Do you think you will get the RFE only after you have a similar job offer or when still contemplating on the McDonalds' night duty helper that you can take while on EAD?
Whom do you think will help your case- an immigration attorney or an IIO (they are no longer that- they are CSRs) who records the conversation which stays in your file!!!
Some people like to hang themselves and feel proud about it.
 
JaneI485

first you shouldnt have taked about your layoff to a immigration representative or customer service person

you should have approached your lawyer or any one to clarify your doubts. atleast do it now.
 
Don't worry, IIO didn't ask my A#

I talked to my lawyer, she said the same thing. but she can not guarantee. I talked with IIO because I want to clarify my doubts. IIO didn't ask my A# or other info. I got RFE 10 months ago, my new employer replied.
 
JaneI485 - I don't think one can speak

to an IIO any more since the call center has been set up. The person you spoke to is a customer service rep making a judgement call.

For Example : Where in the AC21 regulations or in the memos is "layoff vs resignation" mentioned ?

I also don't think the customer service reps can generate an RFE even if they want to.

So - I think it was a complete waste of time to call the 800 number
 
waytoolong:

A lady answered my call in the very Beginning. After I asked her a question, she told me she cannot answer my question. she said she need transfer my call to an IIO. I got transferred then. Definitely, I am not sure the latter I spoke to is an IIO, but at lease I had been told so.

What did you mean "I don't think one can speak an IIO any more since the call center has been set up." Can you explain more?
such as, where did you get this info, How did you judge the one I spoke to is not an IIO? So that people do not have to waste their time any more to call the 800 number.
 
Last edited by a moderator:
Originally posted by JaneI485
waytoolong:

A lady answered my call in the very Beginning. After I asked her a question, she told me she cannot answer my question. she said she need transfer my call to an IIO. I got transferred then. Definitely, I am not sure the latter I spoke to is an IIO, but at lease I had been told so.

What did you mean "I don't think one can speak an IIO any more since the call center has been set up." Can you explain more?
such as, where did you get this info, How did you judge the one I spoke to is not an IIO? So that people do not have to waste their time any more to call the 800 number.
Click to expand...
It has nothing to do with you, it has to do with how call centers are set up. It is not any different than calling CITI or AMEX except that they have better service. Try calling AMEX and pretend to be angry and ask to speak to a VP, they will transfer you to someone (whom you will assume is the VP) to talk to you.
At any call center you can "escalate" the call. it is a standard operating procedure in customer service. An escalated call goes to a manager who has a little more information than the idiot who first picks up the phone. How do I know ? I used to work in the industry.
The call center is not anywhere near any service center. The IIOs are physically located in service centers and border posts POEs. In this case the rep will read from the web - the manager (a.k.a. "IIO") will read your file history from a computer screen. They have no legal training and cannot give legal advise.
Trust me, if the IIOs were so happy to answer customer service calls, the call center would not have been set up in the first place.
 
JaneI485

I don't think you spoke to an IIO. People don't have direct access to IIO's. It must be the customer service fellows.

It is really a very bad idea to speak to BCIS people directly and tell them about your employment status, whether you gave your A# or not. You should always consult your lawyer first or look for similar cases in immigration forums.
 
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