now it is back to normal
Check your case status, you will find the processing time is just back to 365~540 days (also phone line), it is a ins bug.
The change is between 2:00PM and 2:30 PM.
OCt. 8, 2003. I checked my wife's Nov.case, in 2:00PM, it is said the case time is 30days and 90 days, and I checked again it is said the case was approved on august 28, 2003 ( a big shock), but when I want to make sure whether it is truely approved, anothoer shock, oops! it is said the case is pending and the processing time is 365 days and 540 days.