don't bother calling them up in the future. Even if your case is about to be approved, it is the same crap you'll hear from them. I called about two-three weeks before I got approved. Got the same crapy reply from them - "processing 8/15. Yours will take about 2-3 months more." Guess what? I got it in two to three weeks and mine is RD 9/19. So much for their information, eh?